Respectful communication involves being clear, honest, and polite, and avoiding language that is rude, aggressive, or judgmental
Communication is both verbal (about 10%) and nonverbal (about 90%)
Respectful language and communication refers to the verbal, non-verbal and written communication we use to ensure everyone is included and respected.
Framing your message in a positive way can have a powerful impact on the conversation, leaving the other person feeling good at the end of it
Respectful communications with patients include using nonverbal communication, being patient, and showing empathy
Proper communication in healthcare involves active listening, clear verbal communication, and understanding the patient’s perspective
Welcome to Project Respect
Our goal is to launch a courtesy campaign in healthcare. Kindness and courtesy in professional interactions will mitigate burnout and augment wellness and quality of care. Our lab conducts research and provides training in this realm.
